Throughout the process, the Apps team leads were always available. They actually came in and sat with us, walked through the requirements documentation, made changes with us in real-time and would play things back to us and ask questions. They gave a clear view into each process and had a step to ensure the desired outcome. The Apps team was honest about what was working and what wasn’t so we could course correct if need be. They never got frustrated or said something couldn’t be done. It wasn’t a vendor/customer relationship, it was a partnership and is now becoming more of an advisor role. We really looked to them to give us advice and they got it done.

People would be very cavalier about just getting rid of data…until they realized they needed it later on. The Apps team was prepared to guide everyone through the necessary steps to do it properly.

Apps was flexible enough to make all of the last-minute changes we needed while not putting up any red tape, which really helped the project succeed.

I’m a big Apps Associates fan. The team was amazing in being able to translate our non-technical input into Salesforce language and communicate effectively with our business and IT people. They were able to take what multiple people were saying and make recommendations on what the best practice would be. They helped us to focus and look at the most cost effective, obtainable solutions.