The one-size-fits-all approach to the customer experience (CX) is no longer acceptable. Product alone isn’t enough to stand out in today’s manufacturing landscape. CX is the competitive differentiator. Those with an excellent customer experience are closing more sales and improving the customer lifetime value (LTV). Providing a personalized, digital experience is essential to continued success….
Read MoreHow Salesforce CRM can empower your sales team
Generate Ongoing Revenue, Improved Customer Experience and Value with Sales Cloud One of the largest pain points we hear from companies is the frustration that comes with the time spent to understand and sort through customer data. Without being a top-level analyst, many sales teams find this data difficult to understand and even more complicated…
Read More5 Reasons You Should Implement CPQ
According to Salesforce, only 34% of sales time is actually spent on selling, because the remainder of the time is spent on tasks such as creating quotes and proposals or going through the approval process. A common issue that today’s sales teams currently experience involves wasting time following up with contract status or pricing accuracy when they…
Read MoreThe weather may be getting colder, but CPQ is still hot
Having attended my 14th annual Dreamforce this year, while it may have looked a little different than in the past, we were still able to dive into the trends that are shaping business post-pandemic. It was a great experience to be together with the Salesforce Community again, even if it was outside on the street…
Read MoreBest Practices for Salesforce CRM Implementation
The success of a new Salesforce CRM implementation hinges on the due diligence put forth to prepare for it. It’s the company’s readiness that is the difference-maker between a successful and unsuccessful deployment. Salesforce implementation is not a simple flick of the switch, but rather a carefully thought-out process that carries you well after launch….
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